Ms Cara Brough
Education and Training Coordinator, Centre for Culture Ethnicity
and Health, Victoria
Dilemmas and Complexities in Providing Relevant and Effective
Diversity Training in Health and Welfare Settings
This paper explores the dilemmas involved in providing diversity
training programs to health and welfare professionals. The paper
focuses on an advanced training program recently developed by
the Centre for Culture Ethnicity and Health (CEH). This training
program foregrounds the relationship, between practitioner and
consumer, in its political, organisational and interpersonal
contexts. In foregrounding the consumer/practitioner relationship,
the program seeks to challenge common practices in health and
welfare service provision where practitioners distance themselves
from developing a collaborative and complex working relationship
with Culturally and Linguistically Diverse (CLD) consumers and
communities. This paper analyses the phenomenon of "distancing"
in its contemporary political and social contexts and discusses
the successes and failures of the program in grappling with this
phenomenon. In unravelling the notion of "distancing",
the paper explores the ways in which popular notions of "working
cross culturally" in health and welfare contexts homogenise
and objectify CLD consumers and communities.
Cara Brough has worked in the health and welfare sector for the
past 10 years in professional and organisational development,
direct service delivery, community development and advocacy capacities.
Cara has worked primarily with refugees and newly arrived immigrant
communities, peak bodies and advocacy organisations. Cara is
currently the education and training coordinator for the Centre
for Culture, Ethnicity and Health in Melbourne.
30 min paper