Manager Organisational Development, Kingston City Council,
Jenny Ashby & Associates, Victoria
Listening & Responding - Community Impetus
Drives Cultural Change in Kingston
This presentation will showcase the significant cultural
shift which has occurred in response to the diverse needs of
the Kingston community. It will demonstrate the benefits of taking
a strategic whole of organisational approach to access &
The presentation will include:
- Background - profile of Kingston, the need for change (amalgamation
splitting communities of interest, lack of history etc, how the
issues and unmet needs were identified)
- Key Drivers of change (Best Value, role of Elected Reps)
- Change Management Strategy (philosophy, corporate strategy,
training & development, tools and supporting infrastructure)
- Key outcomes - measuring our success. This will include behavioural
and practical examples and measurements of change.
- Critical Success Factors - why it was successful?
- Key Learnings from the past 15 months
- What next - building on the momentum
Jacquie has worked in the Human Resource Management and Organisational
Development field for the past 12 years (half being in a senior
management role) and has been instrumental in developing and
implementing major change management programs within Local Government.
Jacquie's approach is based around creating ownership and building
capabilities across the organisation.
As the Principal Consultant for Jenny Ashby & Associates,
Jenny has a sound record in strategic planning and has been involved
in the development and establishment of a range of services and
programs, particularly in the local government sector. With a
Bachelor of Social Sciences and extensive experience in policy,
research, consultation and service development, Jenny's achievements
in the industry speak for themselves.
30 min. Paper